When the sign-in fails at Razed Casino
After reading, you will have signed in, recovered access if needed, and set your limits.
Proof of identity before the first withdrawal
The sign-in form is the first place to look when access fails, and it links to a password reset. Choose that option and the site sends a reset link to the email address you registered with, so keeping that address current matters. Open the link, set a new password and sign in again. Verification is separate. Proof of identity, proof of address and payment method verification are checked at the latest before your first withdrawal, and verification time is seven hours. Get the documents ready early so the check does not wait on you. If the reset link never arrives or the documents are rejected, contact support by live chat, email at [email protected] or phone +61 62 089 0618. Support runs around the clock, so a weekend problem gets the same route as a weekday one.
Set the limits before the losses start
The account area is where the spending and time controls live, so set them before a long session starts. Deposit limits and loss limits cap what goes in and what can be lost, while session time reminders and reality checks show how long you have been playing. For self-exclusion across Australia, use BetStop, the national register operated by the Australian Government (ACMA), and the application takes about five minutes online. A support person can be nominated during that process. The register runs for at least three months, up to lifetime, and the period cannot be shortened. If gambling is causing harm, the National Gambling Helpline on 1800 858 858 answers twenty-four hours a day, every day of the year, and offers free round-the-clock online chat and email counselling.
Razed Casino withdrawals begin at A$38
The cashier lists the payment methods that move money in and out of the account, so sign-in comes before any payout you request. The minimum withdrawal is A$38 and the maximum is A$74,600. The quoted payout time is eighteen minutes while card payouts take fifty-two hours. Ten payment methods are on the list: Jeton, Maestro, Neteller, POLi, Paysafecard, Apple Pay, Mastercard, Visa, Google Pay and Skrill. Confirm the method you deposited with, because payment method verification is one of the three checks on your account. A sign-in problem can hold up a withdrawal request, so getting back in early keeps your money moving without delay. Every amount here is in Australian dollars, the currency your account uses.
Licence details before the first login
The first visit starts with the licence line, so read it before you sign in. Razed Casino N.V. operates the site under licence OGL/2011/6790/362 from the Gaming Control Board Curaçao, and the brand has operated since 2011. On a computer, the sign-in button leads to the login form, which asks for the email address you registered with. On a phone, the same route works in the mobile browser and in the iOS and Android apps. Razed Casino protects data with 256-bit AES encryption and the operator never asks for your password. On a shared device, sign out before you leave, and change the password from the account if anyone else may have seen it.
Balance, limits and withdrawals from one menu
The dashboard starts with your balance, and the menu beside it covers history, limits, bonuses and withdrawals. Read the history before your next deposit, because it shows what has moved on the account since you last played. The bonuses section lists any offer already credited to you, so you can see what is in play before placing another bet. The withdrawals section tracks each request you have sent, which matters when you are waiting on a payout. The limits section shows the deposit and loss settings you already chose, so a quick look tells you whether they still fit. Each section opens from the same menu, so moving between them takes one tap on a phone or one click on a computer.